Contact Us

We are here to help with product questions, order support, shipping concerns, and business purchasing.

Email: sales@tedtradeusa.com

For order support

Please include your order number and the email address used at checkout. For a damaged, incorrect, missing, or temperature-sensitive delivery, also attach clear photos of the product, shipping box, label, and packing materials, and keep the packaging until the issue has been reviewed.

For product questions

Tell us the product name or SKU and what you need to confirm, such as case quantity, size, storage, ingredients, allergens, or shipping method. The manufacturer label on the delivered package remains the controlling source for ingredients, allergens, nutrition, preparation, and storage instructions.

For wholesale and recurring orders

Use our Wholesale page and include the product or SKU, quantity, delivery ZIP code, order frequency, and needed-by date so we can evaluate availability and shipping requirements.

Use the form below to send your message. Please do not submit payment card numbers or other sensitive financial information.